Frequently Asked Questions

Direct Primary Care, or DPC, is a new model of healthcare that puts patients first by getting rid of the red tape that constrains traditional practices. How? It's simple: we don't accept insurance, and – believe it or not – this actually saves you money in the long run.

Oasis Primary Care can deliver affordable and accessible primary healthcare through a low monthly membership, no insurance required. For about the cost of a daily coffee, members can receive quality care without the added costs and bureaucracy of insurance companies. Members of Oasis Primary Care get access to their doctor via phone, text & email and can save hundreds of dollars.

You won't have to pay a co-pay for office visits or routine physicals. Also you'll be able to avoid many visits altogether by sending your questions directly to us via email and text – something you won't get from a traditional practice.

More importantly, since you are getting all this amazing care from us, you can cut way back on your insurance premiums. Most patients find a high-deductible, low-premium insurance plan so they're covered in the case of a major health issue. But leave the rest of your healthcare to us.

Of course. Everyone benefits from a service tailored directly to them. That’s why we offer truly custom healthcare. We’re here for you if you're sick or hurt, but we also help you proactively maintain good overall health. Every visit with us will be thorough, relaxed, and as long as you need to address your health concerns. The longer you're our patient, the more we learn about your health and lifestyle, and the better we can help you maintain that health.

See our prices on our pricing page. We charge a flat monthly fee, and in exchange you get unlimited office visits, your provider's cell phone number, and a whole lot more.

The fee covers excellent primary care through telehealth and in-person visits with no copay. This includes the following: annual wellness exams, chronic care office visits, follow-up visits, basic office procedures and treatment of acute illness or minor injuries, all with minimal wait times in the office. The fee also covers direct communications with your provider: phone, text, video chat or email.

COMING SOON - Our patients will also have access to discounted labs, imaging, prescriptions and special procedures not included in the membership fees.

Yes, we currently require a 3 month minimum membership for new patients.

We treat all kinds of common everyday problems like colds, flu, strep, rashes and injuries. We also treat more complicated long term medical problems like adult diabetes, high blood pressure, high cholesterol and thyroid disorder.

Of course! Provider access is one of the greatest benefits of the direct primary care model. Because illness and injury do not respect regular office hours, you may call, text, or email your provider whenever you need.

Of course – this sort of care is "baked in" to the DPC model. Because you'll have your provider's email and phone number, you can reach out to us whenever you need, wherever you are. Many illnesses can be diagnosed and treated with a simple conversation. We’ll also locate the nearest pharmacy and order the medications most appropriate for your circumstances.

We maintain high standards of patient privacy. We will never provide your health information to any third party unless you specifically ask that we do so.

We expect to have an open, honest, respectful relationship with you.  We understand that your needs may change, and we want to help you through whatever transitions you're making. If you need to cancel, we require 30 day notice. If you sign up for a quarterly, semi-annual, or annual term and decide to cancel, your remaining balance will be refunded.

Charges for your membership start at your first appointment, or the beginning of the next billing cycle (the first of the subsequent month), whichever comes first.

No, fortunately for both you and us we don't bill or use health insurance at Oasis Primary Care. We focus on delivering excellent health care services, focusing on you as an individual. We have 1 hour appointments so that we can really get to know who you are and understand your health goals, and help you meet those health goals.  We forgo insurance payments in order to save our patients from the arbitrary, intrusive decisions that come with using insurance.

Yes, we take care of any patient regardless of your insurance situation. Since we work completely outside of the insurance system, none of the billing for care here is eligible for insurance reimbursement. However, we recommend that everyone have insurance coverage, which is still important in the event of a major health issue.

Yes. We recommend that you have “wrap around coverage” like health insurance or medical cost sharing, which would cover you in the case of a heart attack, stroke, or cancer care.  We recommend our patients continue a major medical plan with a high-deductible and health savings account. If you experience a major health issue, you will still need insurance to help cover it.

Yes. You need only sign a one-time waiver declaring that neither you nor your provider will directly bill Medicare for our services. Even though Medicare will not pay us for any services you receive in our practice, your Medicare benefits will otherwise remain unchanged and can continue to be used for all other medical care received outside of our practice. Medicare will still cover any laboratory testing, imaging, medications, or hospitalizations prescribed by our offices.

You may want to check with your human resources department regarding the use of Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) as possible payment options for your membership. If you are unable to use these funds to pay for the membership fee directly, there is a good chance that you can still use your HSA/FSA as reimbursement for certain services provided through our office.